Privacy Policy

Kwik Cabs (a unit of Jayaraj Trucks and Buses Private Limited) Privacy Policy
Effective Date: 26-06-2025
Last Updated: 26-06-2025

Welcome to Kwik Cabs (a unit of Jayaraj Trucks and Buses Private Limited)! We care about your privacy. Here's how we handle your personal data when you use our electric cab booking and machine rental services.

1. Who We Are
Kwik Cabs (a unit of Jayaraj Trucks and Buses Private Limited) is a platform that connects you with eco-friendly electric cabs and machine rentals across India. We collect and protect your data in line with the Digital Personal Data Protection Act, 2023 and IT rules.

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 2. What Data We Collect
•        Name, mobile number, email
•        Pickup & drop locations
•        Device info (for app safety)
•        Identity proof (for rentals)
•        Payment data (via secure gateway)
•        Location (for booking and safety)
•        Dashcam footage (for transparency)

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3. Why We Collect It
•        To book your rides or rentals
•        For your safety and driver coordination
•        To process payments securely
•        To improve app performance
•        To resolve disputes quickly

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 4. Your Rights
You can:
•        View or update your info
•        Request deletion
•        Withdraw consent
•        Raise a complaint
 Contact us anytime at: support@kwikecabs.com

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 5. Who We Share With
We never sell your data. We may share with:
•        Drivers or machine owners / operators (to serve you)
•        Payment providers (like UPI or card services)
•        Government (if required by law)
•        Secure cloud services (for safe storage)

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6. Your Data Is Safe
We use:
•        End-to-end encryption
•        Secure servers
•        Dashcam security access only for disputes
•        Regular audits and limited internal access

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 7. Under 18?
Kwik Hub is for adults only. If you're under 18, please don't use the app.

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8. Updates to This Policy
We may change this policy from time to time. You'll be notified in the app.

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9. Contact Us
Grievance Officer: 
Mr. Antony Justine
support@kwikecabs.com
9843456768
We reply within 24 working hours and resolve issues in 7 days.

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10. Jurisdiction
All disputes arising under this Privacy Policy shall be governed by the laws of India.
Courts in Tiruchirappalli, Tamil Nadu shall have exclusive jurisdiction over any matters related to this policy.

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 By continuing, you agree to this Privacy Policy.